Microsoft Dynamics 365 ERP Training (MB-920)

Do you want to learn more about Dynamics 365? This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP) and learn about the core capabilities of the finance and operations apps. Then we will discuss each of the apps individually, focusing on Dynamics 365 Finance and Dynamics 365 Supply Chain Management. This course will include lecture and hands-on-labs.

Microsoft Dynamics 365 ERP Training (MB-920) Benefits

• Benefits of attending:

  • Gaining hands-on experience across multiple Dynamics 365 finance and operations modules.
  • Learning how to integrate, analyze, and report data for better business decision-making.
  • Understanding how to automate and optimize processes using Microsoft tools and AI capabilities.
  • Building the skills to configure and manage financial and operational workflows in real-world scenarios.
  • Increasing your ability to contribute to organizational efficiency, accuracy, and strategic planning.

• Training Prerequisites

  Students don’t need to have any experience with Dynamics 365 before taking this course; however, students should have a fundamental understanding of financial principles and business operations. Additionally, a basic level of familiarity with computer technology, cloud computing, and the internet is assumed.

• Certification Information

  This course prepares you for exam MB-920: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP).

Microsoft Dynamics 365 ERP Training Outline

Learning Objectives

Introduction to Finance and Operations Apps

• Overview of ERP concepts and the business value of Dynamics 365 Finance, Supply Chain Management, Commerce, Human Resources, and Project Operations.
• Common use cases and navigation of user interfaces.

Shared Features Across Finance and Operations Apps

• Security, workflows, batch jobs, and number sequences.
• Leveraging Microsoft Copilot capabilities.

Reporting and Integration Capabilities

• Built-in reporting tools and analytics with Microsoft Power BI.
• Microsoft 365 and Power Platform integration.
• Business events integration options.

Dynamics 365 Finance

• Core capabilities, legal entities, and tax features.
• General ledger setup, fiscal calendars, and periodic processes.
• Accounts payable/receivable, vendor and customer payments, credit management, and subscription billing.
• Expense management, fixed asset tracking, and budgeting features.

Dynamics 365 Supply Chain Management

• Product setup, pricing, intercompany operations, and agreements.
• Sales and procurement processes from order-to-cash to procure-to-pay.
• Inventory and warehouse management, quality control, and transportation systems.
• Manufacturing strategies, production lifecycle, shop floor management, and master planning.