AI Insights for Business Users in Government

This condensed course is designed to provide a foundational understanding of Artificial Intelligence (AI) and its transformative applications within the federal government.

AI Insights for Business Users in Government Benefits

• This course will empower you to:

  • Foundational Knowledge: Gain a clear understanding of AI concepts and their relevance to government operations.
  • Application Insights: Explore initial ways AI can enhance efficiency and effectiveness within federal agencies.
  • Risk Awareness: Learn about the ethical, security, and privacy considerations associated with AI.
  • Operational Overview: Understand the basics of maintenance and oversight required for AI integration.
  • Practical Skills: Engage in hands-on labs to get an introduction to AI tools and their potential applications.

• Prerequisites

  • No prior AI experience is required.
  • Familiarity with basic data handling and government operational processes is recommended.

• Exam Information

  None.

AI Insights for Business Users in Government Training Outline

Learning Objectives

Module 1: Understanding Artificial Intelligence

• What is AI? Simplify the complexities of AI with easy-to-understand definitions and key concepts.
• AI Technologies: Discover the core technologies driving AI, including Machine Learning, Natural Language Processing, and Computer Vision.
• AI in Government: Learn how AI is transforming public service and governance to improve efficiency and outcomes.

Module 2: AI Applications Across Government Agencies

• Real-World Case Studies: Explore how federal agencies are already using AI to solve everyday challenges.
• AI Benefits and Barriers: Understand the potential advantages of AI, as well as the common challenges agencies face when adopting AI solutions.

Lab 1: Exploring AI Tools for Government Use

• Hands-On Learning: Get familiar with basic AI tools that can be applied in your department.
• Building Simple Models: Gain practical experience by building your first AI models using open-source platforms.

Module 3: Introduction to Generative AI and Prompt Engineering

• What is Generative AI?: Understand how AI models like ChatGPT can generate content, summarize information, and automate writing tasks.
• Government Applications: Learn how Generative AI can assist in creating reports, drafting summaries, and more.
• Crafting Effective Prompts: Discover how to create clear and precise prompts to guide AI in generating the results you need.
• Ethical AI Use: Discuss responsible AI practices, including how to avoid biases and ensure ethical decision-making.

Lab 2: Hands-On with Generative AI and Prompt Engineering

• Experiment with Prompts: Practice creating prompts and see how AI can help with government-specific tasks.
• Refining AI Outputs: Learn how to fine-tune AI-generated content to match government standards and needs.
• AI for Streamlining Government: Explore practical scenarios where Generative AI can make government operations more efficient.

Module 4: AI Risks and Ethical Considerations

• Identifying Risks: Learn about the key risks of using AI, including privacy, security, and bias.
• Mitigating Risks: Explore strategies for ensuring compliance and ethical AI practices in your organization.
• Practical Use-Case Application: Discover how predictive analysis can improve decision-making in public services, like forecasting citizen demand or predicting infrastructure needs.

Use-Case Driven Lab: Building a Predictive AI Model for Government

• Identify Use-Cases: Work in groups to identify areas in your department where predictive modeling could enhance decision-making.
• Data Exploration: Use real datasets to explore how AI can help with predictive analysis.
• Build Your Model: Create a simple predictive model using open-source tools.
• Present Results: Share your findings and discuss how AI could solve real-world challenges.

Module 5: Wrapping Up and Looking Ahead

• Recap and Reflection: Review the key concepts learned during the course.
• Future Trends in AI: Gain insights into emerging AI trends that will shape the future of government work.
• Next Steps: Engage in a Q&A session and receive resources to continue your AI learning journey.